Privacy Policy

At OOWCODE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website https://oowcode.com or use our free WordPress plugins. By accessing our site or services, you agree to the practices described in this policy.

Our services target a global audience, and we comply with applicable regulations, including the General Data Protection Regulation (GDPR) in the EU, the California Consumer Privacy Act (CCPA), and the Swiss Federal Act on Data Protection (FADP).

1. Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily: Your name, email address, or other details when you contact us via forms, email, or support requests. Comments, reviews, or contributions submitted on our site or third-party platforms (e.g., WordPress.org).

Information Collected Automatically: Usage data such as your IP address, browser type, operating system, pages visited, and timestamps, collected via our analytics tools. Cookies and similar technologies for support, plugin improvement, and marketing purposes.

Plugin-Related Information: Technical data (e.g., WordPress version, plugin settings, error logs) collected by our plugins, such as OOWCODE Custom Menu Shortcode, to improve performance. Our plugins do not collect personal data by default unless configured to do so via forms or third-party integrations.

2. How We Use Your Information

We use your information to:

Provide and improve our website and free WordPress plugins.

Respond to your support requests or inquiries.

Analyze site and plugin usage to optimize performance and develop updates.

Conduct marketing activities, such as sending newsletters or promotions about our plugins (with your consent, where required).

Comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Support: Assisting with technical issue resolution through session data.

Plugin Improvement: Analyzing plugin performance and usage to enhance features.

Marketing: Personalizing content or ads based on your interests (if applicable).

We use Matomo, self-hosted in Switzerland with Infomaniak, to collect anonymized usage statistics, such as pages visited, traffic sources, and user behavior. Matomo is used for analytics to improve and secure our services, and no data is shared with any third party, ensuring maximum privacy. You can manage cookie preferences through our consent banner or your browser settings.

4. Sharing Your Information

We do not sell, rent, or share your personal data with any third party, except as described below:

Service Providers: We engage trusted providers, such as our web hosting provider Infomaniak in Switzerland, to operate our site and services. These providers are bound by strict confidentiality agreements and do not share your data.

Third-Party Plugin Services: If you use our plugins with services like WPML or Polylang, those services may collect data under their own privacy policies.

Legal Obligations: We may disclose data when required by law, government authorities, or to protect our rights, in accordance with Swiss and international regulations.

5. Legal Basis for Data Processing

We process your data based on:

Consent: For marketing cookies or newsletters.

Contract Performance: To provide services like technical support.

Legitimate Interest: To analyze site usage and improve our plugins.

Legal Obligation: To comply with applicable laws, including the Swiss Federal Act on Data Protection (FADP).

6. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.

Rectification: Correct inaccurate data.

Deletion: Request deletion of your data (subject to legal obligations).

Objection: Object to data processing, particularly for marketing.

Portability: Receive your data in a structured format.

Withdraw Consent: Revoke consent at any time (e.g., for cookies or newsletters).

To exercise these rights, contact us at [email protected].

7. Data Security

We implement technical and organizational measures, such as encrypted communications and secure servers, to protect your data. Our self-hosted Matomo instance, stored in Switzerland with Infomaniak, ensures maximum control and privacy, with no data shared with any third party. Our hosting with Infomaniak also enhances service security. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your data as long as necessary to:

Provide our services (e.g., active support).

Comply with legal obligations (e.g., log retention for audits).

Analyze data for improvement (e.g., anonymized statistics).

Anonymized analytics data collected via Matomo is retained for 3 years to support long-term performance analysis.

9. International Data Transfers

Our data, including Matomo analytics, is hosted exclusively in Switzerland with Infomaniak, recognized by the EU as providing an adequate level of data protection. For users outside Switzerland, we ensure compliance with regulations like GDPR’s standard contractual clauses where applicable.

10. Third-Party Links

Our site and plugins may include links to third-party sites (e.g., WordPress.org, GitHub). We are not responsible for their privacy practices. Please review their policies.

11. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date. We encourage you to review it periodically.

12. Contact Us

For questions or to exercise your rights, contact us at:

Email: [email protected]

Website: https://oowcode.com